Latest News

Keep up-to-date with ONCALL’s announcements and industry insights

Latest News

ONCALL awarded a place on ESPO (Eastern Shires Purchasing Organisation) Framework (402_20 Language Services)

Following a rigorous tender procedure, ONCALL has been awarded a place on the ESPO national Framework for Language Services which includes face-to-face interpreting, telephone interpreting, British Sign Language interpreting, video conference interpreting, translation and transcription services.

ESPO is a public sector owned professional buying organisation (PBO), specialising in providing a wide range of goods and services to the public sector for […]

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And we won! ONCALL wins Best Service – Medium and Large Organisations Category at the UK GO Awards

Last Friday (17 July) saw the UK National GO Excellence in Public Procurement Awards 2020 take place, following the postponement of the event in April due to the COVID-19 pandemic.

The GO Awards focus on recognising innovative procurement practices across the UK so it was fitting that the event organiser, BiP Solutions, took the bold decision to run the Awards ceremony […]

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Update on ONCALL’s Response to COVID-19

The COVID-19 virus is affecting millions of people and their families; first and foremost, our thoughts are with those who are personally impacted. Considering the rapidly evolving spread of the virus over the past weeks, ONCALL has implemented some important measures to ensure the well-being of its staff, interpreters and clients as well as to ensure business continuity.

Such measures include transitioning to […]

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ONCALL Response to COVID-19

We wish to take this opportunity to inform our staff, clients, partners, interpreters and translators on ONCALL’s approach to the COVID-19 global pandemic. Thanks to a range of remote interpreting solutions available from ONCALL such as VoiceConnect (automated telephone interpreting), FaceConnect (Video Conference Interpreting) and a range of remote conference interpreting platforms to suit the client meeting, event or conference, ONCALL is endeavouring to ensure business as usual, whilst […]

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Important Company Update All Staff 3rd February 2020 – Novel Coronavirus

As you are aware Australia is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus which was first identified in Wuhan, Hubei Province, China.  Health authorities have identified coronavirus cases in Australia.  The people most at risk of contracting the virus are those who have been in the Hubei Province recently or have been in close […]

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ONCALL Wins SA Health Supplier – Service Improvement Award 2019

We are delighted to announce that ONCALL has won the SA Health Supplier Service Improvement Award 2019!

Many of the submissions involved improvements in medical innovation so ONCALL’s nomination was amongst a rather competitive and high quality group of suppliers to SA Health.

Winning the award is testimony to the high level of service delivery provided to clients and the hard work and collaborative approach undertaken by ONCALL’s internal departments.

 […]

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ONCALL secures place on NHS North of England Commercial Procurement Collaborative (NOE CPC) Framework Agreement

We are delighted to announce that ONCALL has been awarded onto a framework agreement contract with NOE CPC for the Provision of Interpreting and Translation Services. The agreement covers Face-to-Face Interpreting, Telephone Interpreting, Video Conference Interpreting, and Sensory Impairment Interpreting including British Sign Language

NOE CPC is hosted by Leeds and York Partnership NHS Foundation Trust and provides collaborative and bespoke […]

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ONCALL: Interpreting at the International Convention Centre Geneva (CICG)

Last week, ONCALL provided simultaneous interpreting services in English, French, Spanish, Russian and Arabic for a three-day event held at the CICG in Geneva. Due to the number of parallel sessions and languages, up to 38 interpreters were required each day!

Thanks to ONCALL’s 35 years’ experience in simultaneous interpreting provision, ever-growing presence in Europe (and globally) and extensive database of […]

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Insightful Video on High Level Interpreting

Condé Nast’s WIRED magazine and Barry Slaughter Olsen, professional conference interpreter of 25 years and Associate Professor at the Middlebury Institute of International Studies at Monterey, have teamed up to create a video on the work of interpreters which has reached over 1M views on YouTube after only one week.

Interpreter Breaks Down How Real-Time Translation Works

The video shows how […]

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VoiceConnect Telephone Interpreting Enhancements

As a demonstration of ONCALL’s continued commitment to improving customer experience and accessibility to ONCALL’s products and services, during the last quarter, ONCALL has been implementing enhancements to the in-house telephone interpreting platform, VoiceConnect. These enhancements have included reducing unnecessary steps in the telephone interpreting workflow, minimising connection times to an interpreter. ONCALL has already been able to reduce time taken […]

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