Latest News

Keep up-to-date with ONCALL’s announcements and industry insights

Latest News

Important Company Update All Staff 3rd February 2020 – Novel Coronavirus

As you are aware Australia is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus which was first identified in Wuhan, Hubei Province, China.  Health authorities have identified coronavirus cases in Australia.  The people most at risk of contracting the virus are those who have been in the Hubei Province recently or have been in close […]

read more

Read more

ONCALL Wins SA Health Supplier – Service Improvement Award 2019

We are delighted to announce that ONCALL has won the SA Health Supplier Service Improvement Award 2019!

Many of the submissions involved improvements in medical innovation so ONCALL’s nomination was amongst a rather competitive and high quality group of suppliers to SA Health.

Winning the award is testimony to the high level of service delivery provided to clients and the hard work and collaborative approach undertaken by ONCALL’s internal departments.

 […]

read more

Read more

ONCALL secures place on NHS North of England Commercial Procurement Collaborative (NOE CPC) Framework Agreement

We are delighted to announce that ONCALL has been awarded onto a framework agreement contract with NOE CPC for the Provision of Interpreting and Translation Services. The agreement covers Face-to-Face Interpreting, Telephone Interpreting, Video Conference Interpreting, and Sensory Impairment Interpreting including British Sign Language

NOE CPC is hosted by Leeds and York Partnership NHS Foundation Trust and provides collaborative and bespoke […]

read more

Read more

ONCALL: Interpreting at the International Convention Centre Geneva (CICG)

Last week, ONCALL provided simultaneous interpreting services in English, French, Spanish, Russian and Arabic for a three-day event held at the CICG in Geneva. Due to the number of parallel sessions and languages, up to 38 interpreters were required each day!

Thanks to ONCALL’s 35 years’ experience in simultaneous interpreting provision, ever-growing presence in Europe (and globally) and extensive database of […]

read more

Read more

Insightful Video on High Level Interpreting

Condé Nast’s WIRED magazine and Barry Slaughter Olsen, professional conference interpreter of 25 years and Associate Professor at the Middlebury Institute of International Studies at Monterey, have teamed up to create a video on the work of interpreters which has reached over 1M views on YouTube after only one week.

Interpreter Breaks Down How Real-Time Translation Works

The video shows how […]

read more

Read more

VoiceConnect Telephone Interpreting Enhancements

As a demonstration of ONCALL’s continued commitment to improving customer experience and accessibility to ONCALL’s products and services, during the last quarter, ONCALL has been implementing enhancements to the in-house telephone interpreting platform, VoiceConnect. These enhancements have included reducing unnecessary steps in the telephone interpreting workflow, minimising connection times to an interpreter. ONCALL has already been able to reduce time taken […]

read more

Read more

ONCALL recognised for outstanding service in Queensland

ONCALL has been recognized by long standing contract client, Queensland Health, in the provision of interpreting services.

In the recently published “Report On Client Perceptions On The Quality Of The Queensland Health Interpreter Service” (May 2012) Queensland Health found that over 90% of clients were satisfied with the ease of communication when using an interpreter, over 90% were satisfied with the […]

read more

Read more

ONCALL wins Western Australia Department of the Attorney General Contract

ONCALL has been the successful tenderer in the provision of language services to the Western Australian Department of the Attorney General.

ONCALL will provide onsite, telephone and video conference interpreting to the Department under contract to agencies such as Births, Deaths and Marriages, Court and Tribunal Services, the Public Advocate and the Public Trustee.

The success in securing this contract means ONCALL […]

read more

Read more

ONCALL secures a place on the Defence Force School of Languages’ Standing Offer Panel

ONCALL Interpreters & Translators has secured a place on the Australian Army’s Defence School of Languages Standing Offer Panel and will be providing interpreting and translating services in various locations around Australia.

The Australian Army sought a range of suppliers who could provide short notice support and increase the Defence School of Languages’ interpreting and translating capabilities.

ONCALL is excited to be […]

read more

Read more

ONCALL wins DHS (Centrelink) sessional interpreting contract

ONCALL has been successful in winning the national sessional interpreting contract for DHS (Centrelink).

The contract, which came up for tender in mid 2011, is a significant win since the formation of the new company. ONCALL will provide sessional interpreting services to over 70 sites around Australia, as well as telephone interpreting.

As the industry leader in the service of language provision, […]

read more

Read more